Before you shoot us a support email, we encourage you to self-medicate.

The most common support emails we get say:

Q: “Hey I didn’t get the email to tell me how to get the feed onto my phone!”
A: Check your spam folder. If all else fails, keep reading.

Q: “I’ve got a new phone and deleted the instruction email you originally sent me!”
A: Here are the instructions for getting the feed onto your phone. If you can’t remember your password, reset it. If you can’t remember which feed you signed up for, check your subscription level here. The go here to see a list of the feeds. You want the one that maps to your subscription level.

Q: “You’re instructions don’t work! I’ve even asked my 12 year old tech genius nephew to help me and HE says they are shit!” 
A: Yes they do work. We’ve got 1000 subscribers who haven’t had a problem. It’s you, not us. However if you’re absolutely sure you’ve found a bug, use the form below to let us know.

Still want to send us an email? 

Okay then. Email Cam at “[email protected]” and make your subject line “Alexander Support”.

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